Helping you thrive
Transformation doesn’t begin with strategy - it begins with people feeling safe enough to be authentic.
We know when conflict is avoided, teams get stuck, leaders are overwhelmed, and HR experience more pressure.
Grounded in evidence-based psychology, we provide mediation, coaching and training - trusted across NHS and value-led organisations.
Trusted by
Support for leaders, HR/OD and teams under pressure - when relationships are fraying and conversations feel hard.
Our Services
A Psychologically Grounded Ecosystem
Four pathways to growth: One core mission, delivered through four distinct branches of our ecosystem.
1. Organisations
Focus: For organisations under pressure. We build cultures of healthy conflict resolution where courageous conversations can happen. Building cultures of psychological safety through developing an in-house mediation service, removing shame and blame, helping leaders and teams thrive.
-
Consultancy: Expert evaluation of relational dynamics and system-wide culture change.
Two & Three-Party Team Mediation: Resolving complex workplace conflicts to restore productivity and trust.
In-House Training: Bespoke programs on communication, resilience and conflict management.
Benefits and Value:
-
Reduced Costs: Lowers the high financial and human cost of grievances and investigations.
Retention: Prevents staff loss during restructures or recruitment freezes by improving morale
Operational Efficiency: Equips leaders with the tools to handle difficult conversations before they escalate.
2. Individuals
Focus: Accredited mediation, short half day and full day practical courses that have real impact in the workplace. Equipping individuals and teams with professional tools for communication, resilience and resolution.
-
Individual Coaching: One-on-one sessions focused on authenticity and professional growth.
Psychologically-Informed Coaching: understanding patterns that show up under stress, a focus on behaviour change and professional development.current workplace behaviour.
Menopause Wellbeing: Evidence-based support addressing the unique shame and wellbeing challenges faced at work.
Benefits and Value:
-
Confidence: Move from feeling like an "imposter" to owning your expertise.
Emotional Safety: A non-judgmental space to process the impact of formal workplace processes.
Sustainable Performance: Learning to work with your psychology, not against it, to prevent burnout.
3. Training
Focus: Confidential coaching and support for individuals navigating conflict, imposter syndrome, burnout, or navigating difficult conversations and workplace relationships.
-
Accredited Mediation Training: A comprehensive 6-day program (online or in-person) for aspiring practitioners.
Short Courses: Intensive sessions on resilience, difficult conversations, conflict resolution for leaders, and neurodiversity in the workplace.
Benefits and Value:
-
Professional Mastery: Learn from a psychologist and master mediator with over 20 years of experience.
Practical Tools: Immediate, evidence-based strategies to improve communication and resolve disputes.
Credentialing: Gain recognised accreditation to lead internal mediation schemes.
4. The Thrive Retreats
NEW: Coming in 2026
Our fourth arm of or ecosystem: Nature-led spaces for personal and professional development; helping individuals reconnect with self, developing your leaders and residential skills based workshops
-
Nature-led reconnection, personal renewal, and emotional safety.
Retreats for Individuals: Immersive experiences for those seeking to reset, reflection, confidence and self-connection
Leadership Retreats: Residential sessions for leaders thinking space away from the noise and evolve outside the office environment.
Wellbeing-Focused Residentials: Nature-centric stays focused on supported renewal in calm, restorative settings
-
Perspective: Stepping out of professional roles to reconnect with your authentic self.
Deep Healing: Safe, expert-facilitated environments to release long-held emotional barriers.
Community: Connection with others in a space where vulnerability is met with compassion.
How we work
1. We listen first
We take time to understand what’s really happening — not just what’s written down.
2. We stabalise the system
Creating enough psychological safety for honest conversation and forward movement.
3. We build capability
So, leaders are confident, and people and teams can thrive.
Meet Nicole Eisele
Lifelong Commitment to Human Potential
Nicole is a psychologist-informed mediator, coach and trainer with over 20 years’ experience supporting leaders, teams and organisations through high-stakes change and conflict. She is known for creating emotionally safe, high-clarity spaces where people can speak honestly, take responsibility and move forward without blame. She believes that when people are not okay, they cannot perform - and it is the organisation’s responsibility to create an environment where they can thrive.
As an Australian living in the UK, Nicole brings a direct and grounded style that helps people cut through noise, name what matters, and take practical action.
This isn’t just a business - it’s a reflection of what we believe in. We’re here to create work that matters, led by a shared commitment to quality and care.
-
With over two decades of experience, Nicole offers a level of insight that few in the industry can match.
The Psychologist’s Insight: her strong academic education. In neuroscience and human behaviour, Nicole uses evidence-based theory to address the root causes of conflict.
The Resolution Specialist: Nicole has mediated complex individual and team conflict across the NHS, Higher education, NGO’s and Public Sector.
The Researcher: Her groundbreaking research into the impact of shame in the workplace (her research on menopause relate shame & workplace wellbeing) has made waves in the public sector, reinforcing her mission to remove stigma from professional environments.
-
She believes that when people are not okay, they cannot perform—and it is the organisation’s responsibility to create an environment where they can thrive.
The Eisele Experience
At Eisele, we combine decades of expertise with evidence. based theory to help organisations shift culture, repair relationships and build trust. We work in a way that removes blame and shame from the system, so progress becomes possible.
Transformation that starts with people.
Testimonials
Felt Psychotically Safe
“I was personally involved in the mediation, and I’ll admit I had been avoiding some difficult conversations. The process gave me the confidence to address issues directly, without things escalating into formal or adversarial procedures. In what was a very charged situation, the mediator brought a calm, containing presence and created a space that felt genuinely psychologically safe. The approach was clear, practical and focused on moving forward. It helped restore trust and rebuild working relationships far more quickly than I had expected..”
- COO, Global NGO
Coaching Had a Lasting Impact
“I was coached by Nicole during a very challenging period in my senior role within an NHS Trust. Nicole took the time to really understand the issues and provided clear, practical tools that helped me manage difficult conversations, break unhelpful patterns and move forward with confidence. Her approach was empathetic, thoughtful and psychologically safe, and I always left our sessions feeling clearer and more supported. The impact of the coaching lasted well beyond our work together, and many of the techniques we discussed are things I still use today.”
- Head of Innovation & improvements, NHS
A Trusted Partner
“We have worked with Nicole since 2017, during which time she has trained all of our mediators and delivered multiple mediation and restorative conversations programmes.
She brings deep expertise, a calm and thoughtful facilitation style, and consistently creates a safe, supportive learning environment that builds confidence and skill. Nicole is a trusted partner whose professionalism, warmth, and reliability have had a lasting positive impact on our organisation.”
- Organisation Development team, NHS
Ready to create a culture of healthy conflict resolution?
Let’s talk about what’s happening — and what would help. Whether you’re equipping leaders to have courageous conversations, strengthening trust in a team, or you want to grow your own team of in-house mediators, the next step is a simple conversation.
Get in touch
Interested in working together? Fill out the form and we will be in touch shortly.